GL
Grant Lewandrowski
Oct 3, 2025
Professional, honest, upfront. From initial contact to final walkthrough I cannot speak highly enough of Rinaldi Brothers/Roofing from a customer relations standpoint, materials quality, and craftsmanship. Pricing was comparable to the industry for GAF products and competitive with other quotes, but the GAF Master Elite factory certified warranty exceeded several alternative quotes. You will get what you pay for, and have attention to detail with all questions answered during the process. This is a roofing and exterior construction company that knows their trade, knows how to deliver, and puts their word and name behind the work in a way that stands out in an age where these qualities are becoming less common to find. Whether you have a solid foundation of knowledge already, or know nothing about this industry, Rinaldi put the time in to discuss the details down to the fasteners they use. It exuded a pride and investment in their work that will set the standard for you by example. It did for us.
Special mention to Elliott who came out multiple extra times of his own accord to provide a personalized touch while risking life and limb to thoroughly inspect the existing roofing, soffits, fascia, gutters, otherwise inaccessible vaulted trap-door attic spaces to come up with a tailored solution and custom aesthetic for facelifting the home's unique design. All aspects of materials to be used, specific work to be performed, and add-on options were broken down line-item and reviewed with demo samples. All that to say, a very specific job request was made and Rinaldi gave several solutions. You will not find that level of detail in a free estimate elsewhere. The final result was spot on, even exceeding expectations. Give that man a raise (and a rock solid LTD policy)!!!
Johnny was 'on the spot' with daily updates from the job site as well as running through any problematic areas with us in-person or by photos/facetime that were found such as rot and craftsmanship issues with the original construction. These typically dreaded situations for a home owner performing renovations and coming across inherited surprises were taken care of with ease. Options/quotes for repairs or retrofitting were presented same-day by Johnny each time and at very reasonable prices that by simple math came in near material cost/labor if not under that due to these repairs extending timelines. These were quite obvious retrofit/repair needs and came with no impression of "upcharges".
Due to the house's existing design, this was NOT an easy job, and required finding a company that built a bond of trust while earning our respect. This group is humble despite their track-record and ability. Between Elliott, Johnny, and Matt Rinaldi, the job was done and done RIGHT. At the risk of coming across as an obvious schill, their motto holds true: Done Right the First Time. Actually, as a very satisfied first-time customer of Rinaldi, I'll happily schill for this company and will be going with them to replace the decks next.