Amazing and professional customer service. Highly recommend.
JR
Josh Roy
Oct 17, 2025
5.0
I had my pool liner replaced and they did a terrific job!!
LT
Laura Taylor
Oct 17, 2025
5.0
These guys do a great job!
GT
Gary Tudino
Sep 14, 2025
5.0
I have to commend the Riken Team and Family. I was in need to replace my 25 year old pool. I reached out by email and Kirsten immediately got back to me to begin the process. Rick was great throughout the entire process. He came to my house to review the grounds of where the pool would be placed and explained everything in detail. Their staff was professional and timely. They came and took down my existing pool and removed the debris, returned to prepare the pool site and installed the new pool abutting it next to the existing deck. Would highly recommend. Great Service!!. Thanks
LM
Linda Marsella
Aug 8, 2025
5.0
I have been using Riken pools for quite a few years now. They open and close my pool each year as well as troubleshoot any problems I may have with the pool. Prompt and courteous always. Big shout out to Nick who goes above and beyond. Linda
I just got my pool heater or heat pump installed and I think it's leaking from the heater. What do I do?
Heat pumps often produce more condensation than expected. We recommend comparing two pool test strips: one from the pool and one from the suspected leak area. If the chlorine or cyanuric acid levels differ, it's likely condensation. If you're still concerned, please contact us to schedule an inspection.
What are ways to save money when I am buying a pool with Riken Pools?
To save money on your pool purchase, consider using cash, check, or in-store debit card transactions. Making an early deposit for next season's installation can help you avoid price increases. We also offer discounts for military veterans and first responders with proof of service.
Do you need a permit when you are replacing an existing pool?
Yes, permits are typically required when replacing an existing pool. The specific requirements may vary depending on the project scope. Our knowledgeable team is available to guide you through the permitting process and provide necessary information.
Do you have samples of pools to see at your store?
Our store features a small display showcasing two above-ground pools and one semi-inground pool. The semi-inground pool includes an external thermoplastic walk-in step and rest combination for your reference.
Where do I start when my pool turns green or looks like a swamp?
To address a green or swamp-like pool, begin by collecting a water sample. Then, apply a single dose of shock treatment and thoroughly scrub the entire pool. Bring a water sample to our store for further guidance on our 'shock and flock' routine to effectively clean your pool.
Can you help with pool repairs?
We offer a wide range of pool repair services, excluding gunite, cement, and tile work. Our expert technicians can address issues with pumps, heaters, saltwater systems, home automation systems, filters, pool leaks, and liner problems. We also provide equipment replacement and upgrades as needed.
How much does it cost to purchase and install a pool?
Pool costs vary significantly based on factors such as size, type, features, and location. Inground pools typically range from $30,000 to $100,000 or more, while above-ground pools generally cost between $4,000 and $15,000 or higher. Please note that we only install pools purchased through Riken Pools.
Can you help with pool renovations or upgrades?
We offer comprehensive pool renovation and upgrade services, including liner replacement, equipment upgrades, pool apron repairs, coping replacement, and complete inground liner renovations. Each project requires a custom on-site estimate due to its unique nature. Contact us for more information on specific services.
How do I prepare my yard for pool installation?
Yard preparation for pool installation may involve several steps, including obtaining permits, locating utilities, clearing the area, ensuring equipment access, and designating space for excavated materials. We recommend completing our online 'request a consultation' form to schedule a comprehensive discussion of the entire process.