Business Details
About
Apartment Rental AgencyApartment Building
Reach for a New Height of Living in one of Reno’s best communities. Ridgeview by Vintage is an affordable apartment community featuring panoramic views that are breathtaking of the downtown city lights and the majestic Sierra Mountains. We offer spacious and energy efficient apartment homes designed with comfort and convenience in mind. Ridgeview by Vintage offers luxury like nowhere else. Living at Ridgeview by Vintage you’ll find yourself just minutes from premier shopping, dining, prestigious schools, and transit. Come embrace sophisticated living at an affordable price, you deserve it!
Location
Hours
Reviews
3.1
231 reviews
5 stars
77
4 stars
34
3 stars
24
2 stars
18
1 star
78
What are people saying?
AI-generated from customer reviews
Maintenance Issues
Numerous customers reported long delays and poor responses to maintenance requests, with some waiting months for repairs.
Management Problems
Many reviews highlighted unprofessional and unresponsive management, with complaints about lack of communication and accountability.
Cleanliness and Safety
Residents expressed concerns about the cleanliness of the property, including trash accumulation and safety issues such as pest infestations.
Staff Performance
While some staff members received praise for their helpfulness, overall feedback indicated high turnover and inconsistency in service quality.
Amenities and Facilities
Customers were disappointed with the lack of access to advertised amenities, such as the pool, which has reportedly been closed for extended periods.
- CHCrystal HoppinsNov 5, 20251.0I was told I need to adjust the temperature of the thermostat of the oven to the elevation that we are in. I have never been told that before in my entire life so nothing got fixed.
- LSlindsey salieOct 28, 20255.0Honestly I had so much stress looking for apartments and then when we started the process at Ridgeview it was so easy and stress free and it took maybe 2 weeks it was so fast I’m very grateful for the speediness of the staff and professionalism of everything. 10/10 would recommend!!!! (They are so nice as well!!!)
- JRJhannith RoblesOct 28, 20255.0Called for my fridge making loud noise and maybe in an hour maintenance came in and check what was going on fixed the problem right away. Hope it will be that fast service in the future when I need something fixed asap again. Thanks!
- PMPink MissSep 17, 20251.0This place is a complete joke. I’ve been here almost 4 years and nothing ever gets fixed. My AC freezes constantly, and after endless complaints, management still refuses to do a damn thing. Pigeons have taken over my patio, and they don’t care.What they do care about is charging tenants for every single thing, even when it breaks because their crap is old and falling apart. Don’t expect honesty either money orders have gone missing. That’s right, you can’t even trust them with your rent. They can’t keep staff in the office because no one wants to deal with this disaster of a property. The turnover alone should be your warning sign. Management here is lazy, shady, and greedy. They don’t give a single damn about tenants. Save yourself the stress and rent somewhere else. This place will bleed you dry and leave you furious.
- CCChristina CamargoSep 15, 20251.0This apartment complex is extremely dirty and unsafe for any family, especially with children. There was a carbon monoxide leak, my Son and I ended up in the emergency room. They have a severe mice infestation. The Manager of the complex is very unprofessional and careless. She attempted to tow my vehicle from my assigned parking spot the first night that I moved in. I would not recommend this property to anybody. Spend the extra money monthly and keep yourself and your family safe and healthy.