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GA-154740 Rick Mottern State Farm in Kennesaw, GA, strives to provide exceptional customer service to every individual in Kennesaw, GA, and the surrounding areas. If you have questions about or need assistance with your Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Condo Insurance, Commercial Insurance, Business Insurance, and Financial needs, we would be happy to talk! Stop by our office or give us a call today for a free quote!
Details
- Onsite servicesAvailable
Location
Rick Mottern - State Farm Insurance Agent
6095 Pine Mountain Rd NW, Kennesaw, GA
30152, United States
Hours
Reviews
4.9
520 reviews
5 stars
498
4 stars7
3 stars3
2 stars1
1 star
11
- CDChristopher Daffron3 days ago5.0⭐️⭐️⭐️⭐️⭐️ I had an excellent experience working with Olivia Moreland at State Farm. She went above and beyond to help me with my car insurance, making the whole process smooth and stress-free. Olivia took the time to explain everything clearly, answered all my questions, and gave me a lot of helpful information I didn’t even know I needed. It’s rare to find someone so patient, knowledgeable, and genuinely willing to help. I really appreciate her professionalism and friendly attitude — highly recommend asking for Olivia if you need any help with insurance!
- AGAmy Goins5 days ago5.0It is always a pleasure to work with the people at Rick Mottern - State Farm. Everyone is always responsive, professional and helps with whatever I need in a timely manner. Highly recommend.
- DPDoug ParkerOct 21, 20254.0OLIVIA MORELAND is excellent. She is very friendly and efficient. I gave 4 out of five stars because it was somewhat difficult to get ahold of a representative for questions and editing of my policies.
- MDMargaret DiscenzaOct 7, 20255.0My car recently broke down and I had to have it towed from my condo to the repair shop, State Farm insurance was wonderful. I was able line up a tow truck right from my phone, it was very easy. Once the truck arrived I received text messages asking if everything went ok. I just bought a new car and talked with Allison and was able to secure insurance for my new vehicle very quickly. The people at State Farm are really great. Thanks for wonderful service.
- MHMichelle HerringOct 7, 20255.0I just wanted to say I have been with State Farm for around 30 years! I mostly deal with Amanda Gibbs! She is always so helpful, always friendly! And yet very professional! She strives to always help me in whatever I need! Very knowledgeable! So glad to have been with them so long! And so glad to have found Amanda!!
Frequently Asked Questions About Rick Mottern - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.