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GA-154740 Rick Mottern State Farm in Brookhaven, GA, strives to provide exceptional customer service to every individual in Brookhaven, GA, and the surrounding areas. If you have questions about or need assistance with your Life Insurance, Auto Insurance, Homeowners Insurance, Renters Insurance, Condo Insurance, Commercial Insurance, Business Insurance, and Financial needs, we would be happy to talk! Stop by our office or give us a call today for a free quote!
Details
- Onsite servicesAvailable
Location
Rick Mottern - State Farm Insurance Agent
4151 Ashford Dunwoody Rd NE, Brookhaven, GA
30319, United States
Hours
Reviews
5.0
116 reviews
5 stars
115
4 stars0
3 stars0
2 stars0
1 star1
- ZTZachery TerrySep 25, 20255.0Tori efficiently assisted me in making policy changes I needed to vehicles of mine that will not be driven for some time. Her advice on which coverages to retain and which coverages could be temporarily removed, resulted in significant savings. Thank you!
- SRSusan RossSep 4, 20255.0I have yet to have a lesson rhan great experience. Tori is a sweetheart!!!
- SMSandy MorganAug 26, 20255.0I’ve been with this group for almost 20 years now. I have several policies with them which they are always on top of. I had a frustrating experience with one of State Farm’s vendors during a windshield replacement, but Ryan and Tori went above and beyond to turn it around. They immediately connected me with James in claims, who quickly got the process moving and set me up with Glass America(they are amazing too). Thanks to their care and responsiveness, everything was handled smoothly and my repairs were completed without any further hassle. It’s clear Ryan and Tori truly care about their customers, and I’m so appreciative of the way they stepped in to make things right. Thank you!
- WHW HAug 11, 20255.0Tori was awesome! she was quick to respond, super helpful in explaining options and made changes to our policy immediately. Thank you Tori! 😄
- TGTom GaussMay 9, 20255.0I wish Rick were there to handle all of my business dealings. Insurance - every thing. He is knowledgeable, precise, kind, and understanding. He knows his business and listens. His experience gives his an acceptable solution. I am so happy to have him available now. I feel truly blessed to have been guided to him.
Frequently Asked Questions About Rick Mottern - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.