I’ve known Rich for almost twenty years from playing hockey with his son, so he’s always felt like family. This was my first time buying a home in Western New York, I had no idea what I was doing going in. Rich made everything a lot easier to understand and never made us feel like we were asking too many questions. He was quick to respond, kept us updated, and walked us through each step so we weren’t left guessing. I’d absolutely work with him again and would recommend him to anyone looking for a Realtor in Western New York who actually takes the time to guide you through the whole process
PS
Paul Sullivan
4 days ago
I first worked with Rich Miller 30 years ago when he helped us sell a property. We worked with Rich again recently and he stood out as someone I found to be professional, knowledgeable, informative, and very responsive. I'd absolutely reach out to Rich again or recommend him to anyone looking for a trusted Realtor in our area.
Working with Rich as my real estate agent for my first home purchase was a great decision. He handled a unique situation, representing my grandfather’s estate and myself as I bought a piece of family property. Rich used his professional network and market knowledge to get me an incredible deal and made the entire home buying process practically hands-free. He stayed involved throughout the year-long closing, promptly answering every question and making sure things stayed on track. The fact that I barely had to lift a finger for anything was the best part.
Rich’s personality makes the whole experience enjoyable. He’s funny, down-to-earth, and takes the stress out of buying a home. He does his research, works hard to get fair prices, and makes it all feel easy. I’d absolutely work with Rich again or recommend him to anyone looking for a Realtor in West New York.
JF
Janis Freece
Oct 22, 2025
I wasn’t even looking for a realtor when Rich Miller showed up, but I’m really glad he did. I’d inherited a property and put out a for-sale-by-owner sign. Rich noticed it, brought over a potential buyer, and things moved fast from there. The experience working with him was great. He’s knowledgeable, professional, and incredibly helpful. Even though he wasn’t technically my real estate agent, he still walked me through the offer, explained what was and wasn’t covered, and made sure I understood everything.
I’ve sold homes before and worked with agents on my side, but Rich made it feel like he was representing me too, even though he never took a commission. That kind of support is rare. The sale went smoothly and closed in less than three months. I was happy with the price and how simple everything felt. If I ever go through buying or selling again in West New York, I know exactly who I’d call, and I’d happily recommend Rich Miller to others.
AF
Anthony Fantauzzo
Oct 21, 2025
I live in Florida, but I had a property in New York that I had listed as for sale by owner. Rich Miller mailed me a picture of my property in a little frame and said, "Do you want to sell this?" That was a great technique. I called him, gave him a chance, and he sold it just a few months later. What stood out about Rich is that he didn’t stop. He was persistent, proactive, and a true go-getter who wanted to sell. The property was a vacant two-acre lot with a large steel building, and he put it up, marketed it, and handled everything professionally.
Rich provided comps and actually got a little higher than the local comparative market analysis, so I was happy with the sale price. He followed through exactly as he said he would, without delays or excuses. He’s results-driven, knows how to market property, and I’d absolutely work with Rich again or recommend him to anyone looking for a realtor who will pull out all the stops to sell their home in New York.