Stylist Quality
Many customers praised the skills and expertise of specific stylists, particularly Rose, Marisha, and Jay Jay, highlighting their ability to deliver desired haircuts and colors.
Customer Service
While some reviews noted excellent customer service, others reported negative experiences with management, particularly regarding cancellation policies and communication.
Atmosphere
The salon's ambiance was frequently described as welcoming, clean, and professional, contributing to a positive overall experience for many clients.
Pricing Concerns
Several customers expressed dissatisfaction with the salon's pricing, citing high costs for services and strict cancellation fees.
Mixed Experiences
There were contrasting experiences reported, with some clients feeling valued and satisfied while others felt dismissed or unhappy with their hair results.