ElectricianGenerator ShopGenerator Service & Repair
Rettberg's Inc. of Divernon,IL, was established in 1948 to service the surrounding area and provide residents with all their standby electric power solutions. Our staff of knowledgeable, dedicated professionals takes pride in providing outstanding, personalized service to our customers and our community. Call us today and become one of our many satisfied customers.
Hopefully your service is better than your drivers. Trying to run people off the road in a company car.. probably not your smartest move
CN
Craig Nolan
Feb 5, 2025
1.0
I don’t normally write reviews but potential customers need to know. The office is very unorganized, unprofessional and disrespectful to customers. Getting the initial big and install was like pulling teeth. For whatever reason I continued with them. First service was scheduled and they were a no show. I called and the apologized for scheduling mix up. 2nd year oil changed scheduled a date when they called. Seemed very unorganized as she attempted to find a date. Appointment was made, I confirmed before ending the call. Morning of appointment I called for an estimated time as I took the day off. She did not have me on the schedule and attempted to make an appointment another day. She decided to send someone at unknown time today and would call so I could be present. Later in day when dog was barking, saw someone finishing up the service with no call. Did not run the generator before changing oil and you g guy said it wasnt that cold didn’t need too. It was raining and funnel was filling up with water. He attempted to put the water and oil into the motor when i asked him to pour/wipe out the water. Said he didn’t have any rags and what did I want to do. I called office, seemed pleasant, and advised he was wrong and he will put clean oil in, run it and change it again. Service man received a call from office and had her on speaker. He and I heard her calling me discusting curse names and told him to change the oil again. I called he back and she is the manager. As a business owner, this is not how you treat customers. Terrible terrible…. Never will use this company again nor would I ever recommend anyone to support this company…
JP
Judy Puckett
Jan 4, 2023
5.0
Fixed our generator. Very nice and professional. Very happy. I will be calling them again.