REI

Reviews

• MO

  Michelle Owens

  6 days ago
  1.0
  Very frustrating experience at this store. Staff is impressively useless.
• ED

  Eli Davidoff

  Oct 23, 2025
  5.0
  Tim was tremendously helpful, probably spent about an hour with me discussing proper care of bike maintenance on my mtb, showed me what to do and products to use on specific components of my mtb. I could not have asked for better service, extremely knowledgeable and forthcoming on teaching my about bike mechanics. Tim was a pure pleasure to be able to ask questions regarding my mtb!
• XC

  Xiaoxiao Chen

  Oct 1, 2025
  5.0
  My mountain bike was punctured and was low on sealant. Tim from the bike shop helped me and explained to me about the necessity of periodically applying sealant, and help me pick up a useful tire tear kit! We asked for some tools to temporarily fix our bike rack because we ran it into a tree. Tim brought the tools out and help us fix that slanted bike rack without hesitation! Thanks to Tim, our weekend was not ruined! Thank you Tim!
• BB

  Ben

  Sep 28, 2025
  5.0
  Stopped by to pick up a few things while cycling the tour divide and to ask if the bike shop could take a look at a minor issue. The tech was awesome - friendly and knowledgeable, got me back on the road quickly. Highly recommend!
• DR

  Dave Robinson

  Sep 22, 2025
  5.0
  Great experience with Tim and Rachel at the Dillon, CO store. Tim looked at my derailler for my e-bike. Was able to fit me, no issues. Very appreciative as a long time REI member. Much thanks!