REI

Reviews

• RR

  RJ

  Sep 8, 2025
  2.0
  I am so disappointed in this REI. Over the last year or so they have been stocking less and less men’s clothing but adding more and more women’s. I asked an employee what was going on and she laughed and said “yup, that’s exactly what is happening”. I then talked to a manager and they said it was “corporate”. Ok so REI doesn’t want men customers, guess I’m not buying clothes from REI anymore. But then I go in and ask for help getting a new pack and fitting. The kid started trying to talk down to me right away after I asked about sore spots I read about from a pack. This kid snapped at me “I don’t know what you’re talking about”. I read it from REI’s reviews. He didn’t help me adjust the pack or show me others. I’m returning it and buying one from the “other guys” down the street. Needless to say, I will only use REI for its return policy and will only go in the store for returns.
• KO

  Kyle O'Donnell

  Sep 5, 2025
  2.0
  Felt like the shell of what REI used to be. Nobody asked if we needed help after being in the store for over 45 minutes. Employee pushed through me to put clothes on the rack. Will not be returning.
• NG

  Natali Gracia

  Aug 13, 2025
  5.0
  This REI has everything! From climbing gear, to rafting, to biking, and everything else you’d expect. I was pleasantly surprised they had attire for babies through adults in stock, and a range of camping supplies. My favorite was their Wilson appearance, and the sleeping pads comparison rack, which I haven’t seen in an REI for a few years. They also, had a wide area for clearance items! I’ll definitely be coming here more often.
• PD

  Pw D

  Jul 30, 2025
  3.0
  I expected more from a store with such a strong reputation. The selection was surprisingly limited, especially compared to what’s available online. Staff on the floor didn’t seem particularly helpful or engaged. Prices are on the higher side, and there were hardly any discounts. Overall, not the best experience—especially if you’re hoping for knowledgeable service and a wide gear selection.
• T2

  Tim 2

  Jul 20, 2025
  2.0
  This location in particular has weirdly limited stock on a lot of men's clothes. Tried to find shorts, but all the normal sizes were out. There's a ton of unused floorspace, so I have no idea why they carry so little stock. Waste of a trip if you're a guy, just drive out to one of the suburban locations. The store is nice otherwise.