REI

Reviews

• BS

  Barry Sykes

  1 day ago
  5.0
  Eddie was such a great help! First time in store & needed our pup fitted for a harness. He was so kind, patient & helped us understand what to look for in a harness. We really appreciated his time & effort !! Props to super employees like Eddie!!!
• JH

  Janice Hanson

  Aug 20, 2025
  5.0
  Great help in finding just what I needed for an upcoming trip!
• JJ

  Jamie Jude

  Aug 16, 2025
  2.0
  Overall did not receive the service I was expecting. Brought in a road bike for service, have never had issues with it over 8 years, was recommended to bring in for a tune up. Needed a new chain, tires, which they also suggested. They also said I needed a new gear shaft, brakes, tire wheel, and more. Ended up spending as much as I bought the bike for, even with being a member. 3 short rides later about a month in time. Front brakes riding against rim, spent a while adjusting it correctly, and gear shift flag does not work. This was after the first ride. Very nice workers at the bike shop in Maple Grove, but will not recommend bringing bicycle services here. Maybe better luck at a different REI
• M_

  M _

  Jul 21, 2025
  4.0
  Overall, it’s a good store. They have a nice selection of items but options are limited for a few things. Most of the items are high quality but they are also expensive. You can find many discounts though.
• KC

  Kevin Clancy

  Jul 14, 2025
  5.0
  I received excellent service from the REI bike shop in Maple Grove. I brought in my bike for an issue with the tire. Ben fixed it quickly, and also took the time to show me how I can fix this issue in the future. I really appreciate the time and customer service. Thank you, Ben!