REI

4.5
666 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
1119 Industrial Rd, San Carlos, CA
94070, United States

Hours

Reviews

4.5
666 reviews
5 stars
482
4 stars
106
3 stars
31
2 stars
17
1 star
30
  • SJ
    Sally Johnston
    Sep 10, 2025
    3.0
    I was looking for a sea kayak and fishing gear. They didn't have either
  • AK
    Andrew Klein
    Sep 2, 2025
    5.0
    One of the best stocked rei’s I’ve been in - great selection, well stocked, incredibly knowledgeable sales people, not huge waits at checkout, all in all a great outdoor store. Membership gets about a 10% discount in the form of a dividend. Their online shopping is excellent as well. Always beats the delivery timing.
  • ZZ
    Zuzu
    Aug 30, 2025
    4.0
    I am from San Francisco, but I usually come here because this REI has alot more product than the city and it easier to find parking. The staff is helpful and prices for the most part is pretty good especially REI products.
  • JC
    Joanne Chiew
    Aug 30, 2025
    5.0
    Amazing REI. Was helped by a lady at the bike service, who went above and beyond to find someone to assist us on a non-bike question, and to help me resolve my bike question with a solution I didn't imagine! She was so professional.
  • TT
    TK
    Aug 17, 2025
    1.0
    Very rude customer service failed to honor the return policy. Blaming me for wearing the shoes excessively which I only wore less than 30 times. Other people literally had the same problems with the shoes but they chose to ignore. I don’t know how those people got employed at first place. I have been to other REIs in many other states. All employees are very professional and welcoming, definitely not this place.