REI

4.5
458 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

REI
11067 Carolina Place Parkway, Pineville, NC
28134, United States

Hours

Reviews

4.5
458 reviews
5 stars
350
4 stars
60
3 stars
14
2 stars
9
1 star
25
  • KA
    Kevin Ache
    6 days ago
    5.0
    I brought my son’s bike in looking for a replacement front axle nut. The team was incredibly friendly, from being greeted at the door to the bike team taking the time to fix a five year old’s bike. Thank you REI team
  • AF
    America First
    Oct 15, 2025
    1.0
    REI refuses to embrace the future of backpacking and hiking which is ultra lite. Everything they carry is out dated heavy equipment not worth buying. I would never buy a pack, tent, or sleeping bag from them. Something are ok sleeping pad cook kit but nothing else. I highly recommend Garage grown gear for your backpack needs they actually know what’s going on
  • DH
    Daniel Hamby
    Sep 10, 2025
    1.0
    Tried to make a return. Apparently the item was unreturnable, which is fine. No big deal. But just out of the gate they were very rude about it. It was straight accusatory with a “you should’ve known better” attitude. Customer Service is not a high priority at this location.
  • MH
    Mark Heitmann
    Aug 29, 2025
    5.0
    Great store for higher end outdoor activity gear. Sales staff are very helpful if needed.
  • AL
    Andrew Lewis
    Aug 25, 2025
    2.0
    This was a great store for a long time with helpful and informative staff - which seem to have all been replaced by contentious and condescending personnel.