REI

Reviews

• BB

  Baylee

  3 days ago
  1.0
  They really sell you on a membership every time you come in. I finally gave in and got one and the staff promised that I’d have a $30 credit that was good until Halloween. I attempted to use it today (Halloween), and it says it’s expired. Super frustrating. I feel like they scammed me out of the membership fee ($30).
• SR

  Steven Ross

  4 days ago
  5.0
  Awesome and very helpful staff.
• RS

  Ronan Swim

  Oct 8, 2025
  5.0
  Kennewick REI is good I got a 200 dollar raincoat for 50 bucks on clearance my friend got an ice axe they do not sell black adam on the DS here
• ST

  sf t

  Sep 1, 2025
  5.0
  I visited this REI on September 1st around 5:30 pm and bought my very first pair of trail shoes here! This one is the last one at my size. A lovely young woman in the footwear section patiently brought me many options, explained the details, and helped me find the perfect pair. At the register, another friendly young woman kindly introduced the membership service to us. Both of them were so kind, professional, and warm. I’m really grateful for their help — they made this a very special experience for me. If you two can see my comment,I really appreciate your help!!! Thank you for giving a good memory for my first trail shose👟!
• KB

  Kari Beckley

  Aug 9, 2025
  1.0
  I found some bike water bottles at a great price. A nearby employee quickly came over and scanned the bottle saying he had neglected to "get to" these price tags. Instead of 5.93 it was 17? Then my husband found a bike he liked and the same employee said for sure all the bikes are priced correctly ". Then when asked why what appears to be the same bike are different prices, he came and scanned the bike we were looking at. Sure enough instead of 599.00 it was 669? At my irritation, the employee says ..."I'm sorry you're having that experience ". What?!