At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
A pair of poorly-made Fox cycling gloves I bought in mid October began to fall apart at the seams on the very first use. I use them two more times. So then I tried to return them, about two weeks later, and they barely accepted my return! 🤯
The cashier pulled out their phone to compute the elapsed time of days that had past since my purchase, and they called a manager over “for a second opinion” on whether the return would be valid! 😂
So they did at least accept the return, after heavy scrutiny. No wonder I don’t buy stuff here as often as I used to. Three stars for now. ⭐️⭐️⭐️
RP
Robert Parnell
Oct 27, 2025
2.0
Nothing in stock. Go to the website, or anywhere else.
JH
Joseph Harris
Oct 26, 2025
5.0
Clean and organized. The cashier was talking about her vegan diet with folks that were checking out and it delayed my checkout. That annoyed me of course but can’t knock the store for the staff trying to be friendly.