REI

Reviews

• JM

  Jerry Martinez

  Oct 21, 2025
  5.0
  Great customer service!
• MF

  M Fra

  Oct 21, 2025
  1.0
  Just had one of the rudest interaction with an employee there. Eric. He needs retrained in customer service. Instead of helping me he just said no we don’t have that product and reviews lie. He then said he does a lot of reviews for Amazon. He then walked away.
• NR

  Naomi Rhodes

  Sep 16, 2025
  5.0
  I think this was my first time shopping at REI. I wanted a specific shoe that I couldn’t find anywhere else. Everyone in the shoe department Saturday evening and Sunday afternoon were so kind,patient, and helpful. They took time with me to find the right type of shoe and size. I appreciate Kyla helping me at checkout. I wore my new shoes all day at work yesterday and then went for a run. I’m so happy with my purchase and the whole experience!
• MS

  Megan E Shakley

  Sep 4, 2025
  5.0
  The people in this REI are just the best! What an absolute pleasure coming in today! The gentleman handling my credit card issue was wonderful and the women checking me out at the register was so delightful! She was so, so sweet and helpful. Their items are high quality and they stand behind their items. This is probably my favorite store, and I can’t wait to come back! Thanks REI!
• GC

  Gabriel Cousin

  Aug 22, 2025
  5.0
  Tony is a most excellent human being. Tony provided such patient and kind service to at least 6 other people in addition to me on Friday 08/22/25. Tony helped me to find inspiration in some shoes as well as your cycling department. Your staff also gave me a hand signed note pertaining to your Co-op benefits. Your front end staff are kind and informative as well. Bravo y'all. Thank you so very much. It's outstanding.