At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
We had a great experience today at REI, Bellingham. Kyle in the shoe department was friendly and very helpful. He helped us find exactly what we were looking for. The cashier, Max, was friendly and professional. Thank you REI!
ML
morgan layton
Oct 17, 2025
1.0
Lacking in customer service these days and wasn't impressed... especially in the shoe department. Usually it's mediocre and couldn't care less but today was definitely not it.
CF
Chelsa Flanary
Oct 14, 2025
5.0
I had a great experience finding rain boots (thank you for helping me, Cannon & Nathan!) and looking for a rain jacket (thank you Celeste for your kindness and patience). Definitely will be back!! :)
RH
RJ Halloran
Oct 13, 2025
5.0
Had a stellar experience with Zach in footwear today: provided lots of relevant information and excellent service while also helping other customers. Impressive retailing skills dude!
AS
A S
Oct 8, 2025
1.0
Bike shop wouldn’t sell me a couple derailleur shims after telling me they had them but didn’t want to have to order more for their shop. Basic stuff like this is where REI has gone wrong.