REI

Reviews

• OO

  Olivia

  Sep 27, 2025
  4.0
  Mel was awesome
• TM

  Tara Meyers

  Sep 7, 2025
  5.0
  My boyfriend and I stopped by a few days ago to check out some bikes—it had been over 20 years since either of us had ridden, so we were feeling a bit unsure. Michael greeted us with such genuine enthusiasm and immediately put us at ease. He was incredibly knowledgeable, super patient, and honestly, really funny! His sense of humor made the whole experience relaxed and enjoyable, and we found ourselves laughing while learning about different bike options. Even though we didn’t end up buying a bike that day, we left feeling excited and much more confident about getting back into biking. Huge thanks to him for making our visit so positive and memorable!
• GR

  Grant Ruby

  Aug 15, 2025
  5.0
  Never have I had a bad experience here. Staff is always cheerful and happy to help out.
• HH

  Haneen Al Hassani

  Jul 30, 2025
  5.0
  Mark at the Bike Shop here is a lifesaver! Helped figure out what’s going on with my bike and went above and beyond in helping me with the parts I need to get right back on the road ASAP! Thank you Mark and everyone at the Shop!
• GC

  Genevieve St. Charles

  Jul 27, 2025
  2.0
  REI is so exhausting now. They used to sell great camping gear but now they're a straight up lifestyle brand. I went in to grab a couple last minute things before a backpacking trip and, for example, you can't just buy a camping fork. They only sell, like, nano-steel tactical weightless forks for like $15. Give me a break. As a last straw, they didn't even sell NW Forest Passes. This place is only geared towards wealthy Seattle tech bros who want expensive glamping toys.