REI

4.5
624 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

REI
412 S 27th St, Pittsburgh, PA
15203, United States

Hours

Reviews

4.5
624 reviews
5 stars
477
4 stars
68
3 stars
23
2 stars
17
1 star
39
  • BM
    Brian Maines
    Oct 12, 2025
    5.0
    love this place everyone is so helpful
  • KK
    Khralis
    Oct 9, 2025
    1.0
    Older Gentleman close to close was really pushy about getting a phone number. Tried to gaslight by saying it hurts them/their numbers if they don't get it. Ended up putting my item back and walking out.
  • WL
    Warren van Loggerenberg
    Sep 22, 2025
    2.0
    Quality of merchandise is excellent. Bike store doesn’t give cost break down before handover, and expertise, speed, and cost (labour) is abysmal. If you do DH, enduro or all mountain biking take you bike instead to Thick Bikes on Carson.
  • JM
    Joe Monahan
    Sep 22, 2025
    1.0
    Rebecca was one of the worst customer service reps. She was very dismissive and when we had questions she refused to answer and told us to look online for an answer..Even though she did return some of our items it is unbelievable that you can have customer service reps talk to customers like that regardless of the situation.. I would recommend waiting an extra 5 minutes in line to not have to interact with her.
  • LL
    Lili Liu
    Aug 18, 2025
    5.0
    The store is beautiful and the staff is very kind. Rory helped us find the right product with great patience. Appreciate that!