REI

Reviews

• MB

  Maddie Buis

  Oct 24, 2025
  5.0
  Cam was so helpful and patient while I picked out a sleeping pad and helped me get the best value for what I want to spend! Everyone here is awesome
• SS

  Steven Stryker

  Aug 25, 2025
  3.0
  I went in to look at, try on and buy a garmin fenix 8 watch. I was able to find the watch display. (very small tucked under the stairs) You can't even pick up the watch from the display. The cage under the display was completely empty. This particular watch had its price written on a tiny chalkboard that looked like it had been erased a bunch. Also the price was the highest I had seen anywhere. The little chalkboard thing didn't sit well with me. Also looked at some rain jackets. Also very high-end. Nice stuff but out of my budget for my use.
• JH

  James Hucke

  Jul 30, 2025
  5.0
  Great customer experience at REI in North Hills Raleigh. My recent experiences have been great. Today Tyler and Mike were very helpful. I had a return and purchased new cycling shoes.
• DP

  Dwayne Pilkington

  Jul 5, 2025
  5.0
  Employees are very helpful. I ended up buying some new trail running shoes.
• SY

  Scott Yun

  Jun 1, 2025
  5.0
  Shannon was really nice and very helpful. Though this store didn’t have the size of shoes in a color I wanted, she helped choosing the right size using different color, and directed me to other REI stores with availability. So impressed with REI’s customer service and highly appreciate her help!