At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Ben and Julie’s team service is world class and the finest. Their team provided excellent services for my Trek bike that Trek couldn’t provide. Very beautiful hearts with the best expertise and passion for customers! Highly recommended! Thank you REI!
MD
M D
Sep 14, 2025
5.0
Staff was awesome! It was new gear day for me. Had tons of questions and everyone was so helpful.
FW
Felix Wu
Aug 30, 2025
5.0
This REI is the best. And I’ve been going to all the REIs across the country in Washington, California, etc. Amazing customer service. I mentioned to Peter at the front desk that I had just made a bunch of purchases a few weeks ago and missed the Labor Day sale and he let me know that he could give me a refund if it was within 14 days. Also the guy at the shoe area and I had a long chat about our experience with altras and got tips nobody else at other REIs told me. Never thought I would enjoy coming to this REI the most. Y’all rock!
MM
mrmpalex
Aug 28, 2025
3.0
Just ok very average experience in a camping shop
SG
Susan Gottlieb
Aug 22, 2025
1.0
Just because I wasn’t interested in joining their co op membership the front desk employee would not let me take their sale flyer because I indicated I don’t shop their much and would not join. Very rude. Sales personnel were extremely accommodating.