At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Excellent shopping experience buying new hiking boots. Maddie was knowledgeable, proactive, and patient in helping me in finding the right pair of boots and some new socks. She also informed me that, as a Member, I could trade-in my old pair of boots which gave me $30 to spend on the new ones.
SS
Sadia Shaukat
Jul 13, 2025
5.0
Hats off for Emmy lou♥️
JR
Josh Rameaka
May 30, 2025
5.0
Just a quick love note to the bike department. Thought either the bike or I was getting old and dragging after an early spring ride. After the REI tuneup I know it wasn't the bike. Great ride. Thank you for the work.
LL
LC
May 14, 2025
1.0
Asked am employee if i was in the right place for picking up an order and she literally shushed me and walked away.... Which is crazy. Just say yes or no. REI has lost a customer.