REI

Reviews

• KO

  Kimberly Orellana

  5 days ago
  5.0
  I love the my local REI store! Staff are so knowledgeable and friendly. They are always there to help you find the right gear or gift.
• AJ

  A J

  Oct 25, 2025
  5.0
  Great place. Also Larry helped me buy a bike and was extremely helpful. What a man
• JB

  Josh B

  Oct 12, 2025
  5.0
  REI stands out for its community-focused approach to outdoor gear. The products are premium and built to last, with an unbeatable return policy. Staff members are true enthusiasts who give expert advice. Prices are on the higher side, but the member rewards and quality justify it. Pros: Expert staff, high-quality gear, great return policy. Cons: Expensive, fewer budget options. Overall: 9/10 — perfect for serious outdoor adventurers.
• FF

  Farnaz Falahati

  Sep 17, 2025
  1.0
  It is so unfortunate that such a nice place that I used to love to go turn into a place that I DO NOT want to go anymore. I used to love this place and their products. Now, I have to sneak in and hide otherwise if someone catches me tries to sell me a membership. How many times and to how many people do I need to say NO? Can I just do my shopping comfortably and leave the store without being harassed??? How about instead of bothering people for the membership they give a better service??? Why they can’t just tell people about the membership benefits at the register only??? Even when I say “not today” for many times they don’t stop wasting my time. I AM LITERALLY SICK OF THIS! I hope I can get someone’s attention and they stop harassing people when they go there for shopping. I am done going there. I will go to WHOLE EARTH PROVINCE INSTEAD. Or I am sure there are other places like this
• GL

  Garrett l

  Sep 14, 2025
  5.0
  Amazing experience! I ordered a Thule cargo box brand new $1200 total. Once I got there the REI associates Mika and Larry helped me pick up my order. Excellent customer service from the beginning. While they were filling out the paperwork I spotted a significantly discounted, used cargo box of the same kind for around $223. While Mika was about to haul out the original roof box I bought online I asked if we could get the discounted box instead even though I already was in the process of getting the new one. They were knowledgeable and experienced enough to help me with my request fast but also informed me that I would get an additional 20% off on top of the used outlet/rei re supply discount for members. Many other stores I’m sure it would be an inconvenience for this request as well as many associates aren’t always informed with whatever sales are going on. In a timely manner they saved me close to $1,000 + interest on a credit card and Mika helped install and educate me how to use the roof boxes as it was my first time ever installing and using one. I was dreading buying a roof box but they made the experience perfect!