At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
REI is the go-to place for hiking and no one knows hiking shoes better than Gabby. She found shoes that fit my narrow feet, talked through the virtues of 3 brands, and left me eager to get back on the trail after a hole popped in my old shoes. I'll head back.
TM
Thomas Millican
Oct 18, 2025
2.0
Expensive, but the reason I won't be back is that the cashiers are obnoxious if they don't have your phone number. They simply aren't willing to let you give them money and acquire the items if they don't have your number.
JB
jody buttrell
Oct 17, 2025
5.0
Everyone was super helpfula
CY
casey young
Sep 24, 2025
5.0
Big shoutout to Jason who helped me out with the climbing shoes. I didn’t know y’all had a rock I could try the shoes out on and he recommended bringing the ones I liked over there to try out. HUGE game changer and completely swayed my opinion on some shoes and ultimately led me to finding the perfect pair for me. When I’m crushing the V5’s it’ll be because of Jason.
KM
Keith M
Sep 12, 2025
1.0
Made a purchase online for pickup 4 hours later I go to the store and the item is not there and the employee stated that she couldn't see that I'd even placed tye order even though I had an order number issued by REI. Placed another order online for pickup called to verify stock. An hour later when I returned.. with an order number.. I was told that the order hadn't come through.. checked the CC and it had a hold for the exact amount of the item I wanted ...I canceled the order and went with a more reliable source..
No confidence in this organization...
K