REI

Reviews

• HF

  Honey Rich Fultz

  Oct 26, 2025
  5.0
  We just stopped by REI to look around, but Foster was super helpful! He took the time to size us, made sure we tried bags and shared a lot of great info. There was also another staff member who helped us out, I forgot his name, but he was really nice and gave great advice too. Everyone made our visit such a great experience.
• JF

  jorge fallas

  Oct 6, 2025
  1.0
  A horrible experience with customer service, they never gave me information after 15 days of placing my order, I sent them several emails, they responded with excuses and it took them 2 or 3 days to respond each time, so I canceled the order and asked for a refund and they didn't give it to me until I contacted the bank, I don't recommend them, they are not professionals.
• MD

  Mighty Dyckerson

  Sep 24, 2025
  5.0
  The cashier was kinda cute and flirty. She totally wanted me. Let's make this happen!
• MT

  Matt Tyler

  Sep 13, 2025
  5.0
  So happy I bought my moutain bike from them. I purchased it back in February. Its been a great bike. But my crank came loose and I tried to tighten it multiple time and it kept coming loose. I took it in on a Saturday and Keith the manager put it up on the bike stand look it over and decided it needed a new crank arm. He installed it and gave me some pointers on maintenance. The repair ended up being free of charge. But I didn't leave with their recommened chain oil so I can keep up with my bike better. They have been greta each time I've been in.
• AG

  Alexander Goobic

  Sep 3, 2025
  5.0
  Rob in the shoe department deserves a raise, I didn't even end up buying what I came in for but he's definitely a good guy to have around the store