REI

Reviews

• SS

  Steve Smith

  Oct 13, 2025
  1.0
  Dont bother. Still pushing the mask mandate. GO TO SCHEELS
• KK

  Kai

  Oct 12, 2025
  2.0
  I’m a member and still get treated like i’m an idiot. They have nice stuff and some things i need here because I can’t find it anywhere. However, they bother you a lot to see if you need help and then they can never help you or want you to order it. The cashier had no social skills. Asked for a bag and she got passive aggressive. Not a good look for a company to shove all your goods and make you walk out looking like an idiot holding it all in your arms. Sadly, REI is not the only company that has sacrificed customer service over their dumb agenda. Its a lost art but its not difficult. I would appreciate if the public didn’t act like dogs are children and just leave them at home. I don’t enjoy having allergic attacks while shopping for gear
• CL

  Craig Lehman

  Sep 8, 2025
  1.0
  Kind of odd that this is the only REI store that doesn’t allow dogs but has no signage on the door. It’s also not every employee is aware of the no dog policy but there is a employee who will kindly let you know no dogs allowed. No big deal, just passing through.
• LT

  Lance Thompson

  Aug 25, 2025
  1.0
  Person checking me out said I was snarky for not wanting a receipt since they don’t offer a bag with purchase. She was the snarky one telling me it’s been 4 years since they had bags! Well I guess I will no longer look to them for outdoor goods if they hire horrible people like that. I even think she was a manger!!
• WM

  Will MacPheat

  Jul 26, 2025
  5.0
  REI is my clear favorite for outdoor equipment and clothing. They have a friendly and knowledgeable staff and the quality of what they sell is first class. Plus as a member you always can get very good deals. It's almost the only place that we buy outdoor equipment from.