REI

Reviews

• KL

  Kylie Ray Lee

  2 days ago
  5.0
  Got a used bike checked up here by Lincoln, he was super helpful and kind. Gave me his thoughts and tips to help maintain it and let me go with the bike in tip top shape!
• JV

  Jerry Vierna

  Oct 25, 2025
  1.0
  Horrible uneducated staff, rude and Kurt. Bought a lot of items and couldn't get a bag to carry them out in. The clerk just looked at me snuggly and said we have nothing for you
• KE

  Karen Eilbeck

  Oct 22, 2025
  3.0
  I have been told by someone who works here that this REI is known among the other REIs as having staff who are odd. The atmosphere is off in here. The young people are amazing, knowledgeable and full of enthusiasm. The old people who work here can be quite nasty. Not all of them, but here are some stinkers. This week I was looking for a pair of hiking shoes. A young man, I think his name was Forrest, was super helpful. I am so grateful to him as he found my dream shoe. He brought out 3 boxes of shoes for me, and I sat in the designated area, trying them on. An older woman, with short grey hair, came up when I was on to the second pair and started berating me about having too many boxes. It was three. I didn’t even acknowledge her; it was so weird. She aggressively moved the boxes around, not making any difference to the Feng Shui at all, but I guess it made her feel superior. The man on the other side of me had at least 3 boxes, but she didn’t harass him. Contrast this to somewhere like the Salt Lake Running Company, where they will bring you 10 boxes of shoes if you need them and do it with a smile. This is an ongoing issue at this REI, and honestly, it may be worth driving to the one at South Town if you want to avoid nasty old people.
• PP

  Practice Practice

  Oct 7, 2025
  1.0
  What happened to this place. Looks run-down, inside and out......seems like they are more interested in activism than selling things and providing help......to each their own. Cheers
• AW

  Andrew Weston

  Oct 3, 2025
  5.0
  Today Dominic helped me out out in the bicycle department and thought there was nothing in stock for a tire line and he found a solution and then the old tire popped like an explosion he gave me a new free tire he went above and beyond!!!!!