At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Meg and Devin helped me pick out the right hiking boots for my feet! They helped very much!!
JT
Jose Manuel Turbin
Oct 2, 2025
1.0
They say they repair bicycles but when I went to ask they told me it wasn't possible.
CW
Cathy Wills
Sep 27, 2025
5.0
A nice thing about REI is they're good at customer service. They greet you upon arrival and there's always someone around to help if you need it.
RS
Rachel Steffens
Aug 12, 2025
5.0
Came in looking for a new pair of hiking boots. Associate was very knowledgeable and helpful in assisting me in narrowing down my options. Good variety of styles and brands.
BG
Bob Guila
Aug 6, 2025
1.0
REI has lost its way and lost its mind. I went to buy a cooler. They have millions of Yetis all over the store. A whole section. And end cap. But sorry I don’t want to spend $250 - $500 on a cooler. Who does that? Meanwhile the are out of all the cheaper options because as the sales associate said “everyone bought all the cheaper ones”. Fire the out of touch CEO. you can’t make money with Payola from Yeti. Return to a people’s co op, not an out of touch CEO fantasy land