At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Horrible service. I waited for 15 minutes in the shoe department for some older guy to come assist me. And then he disappeared. Now I'm old too but I hustle. Very disappointed I walked out I needed shoes but I'm just going to buy them online. To be specific it was on October 9th at around 7:00.
JM
Jason Moran
Aug 31, 2025
5.0
Great customer service at the store. They are very helpful, but busy
DD
Daniel
Aug 9, 2025
5.0
Great customer service!
KS
Kelley Sheridan
Aug 7, 2025
2.0
When is the project on the roof of your building Going to be done? I’ve been woken up every morning except Sundays for the last several months. How long can it possibly take to repair a roof?
MN
Manoj Nair
Aug 6, 2025
5.0
Superb service. The lady at the counter was very friendly and took the time to explain to me in detail about being a member and so on, when I had stopped by to pick up the online order.