At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
They just lost a $200 sale because I had to walk out after waiting so long without help. Folks in the shoe department too busy talking personal business sports and USC topics with elderly customer who apparently just wanted to talk to somebody. Very disappointed.
CK
Chris Kirby
Jul 5, 2025
5.0
We definitely enjoy our time shopping there.
MS
Michael Shaffer
Apr 16, 2025
5.0
Great customer service front Jonathan in shoe department, he knew about the different boots and was patient rounding up different pairs for us to try on.
SB
Suzi Benninghoff
Apr 7, 2025
5.0
I tried on 3 pair of pants. All 3 fit and had enough pockets. I had a difficult time picking which to purchase. First time in my entire 46 years on the planet. The employees are amazing. Whatever you're doing, keep it up.
HY
Henry Young
Mar 24, 2025
5.0
Always a fun store to explore. Useful and quality stuff for anyone who likes the outdoors