REI

Reviews

• CM

  Connor Makino

  Oct 14, 2025
  5.0
  Tyler was a huge help finding what I needed. I’ll definitely come again.
• BM

  Brian McGowan

  Sep 12, 2025
  5.0
  Just at REI King of Prussia today and was looking around for a backpack. Thank you Vince! You were an incredible help to me today. Selecting the right backpack and size to my body type and size. When you explained that to me and why I understood. I knew right then you knew what you were talking how important that advice was.. I wish I had that year ago or knew and believe me I knew you were on to something and listened I would have just picked the wrong bag. I was there because my previous backpack and issues with which served me for many years. I gained valuable information from you for how the bag should sit on my body; and where it should be on hips and shoulders. I learned how to adjust when trying on in the store and walking around with weighted sacks inside. I didn’t realize there was that much weight that you put in there. I appreciate you being there today and I let the staff know at checkout my appreciation. Hope someone tells you about my 5 star review.. I will look for you next time I am there for help! Thank you again, Vince!
• KR

  Kathy R

  Sep 10, 2025
  5.0
  Excellent customer service! Everyone is so very helpful . Would definitely recommend this store for shopping!
• CB

  Clarissa B

  Aug 28, 2025
  5.0
  Wow!! Such an amazing experience. Vincent spent an hour with us to make sure we got EXACTLY what we needed. We learned so much from him! And we really appreciated Riley’s help too
• CC

  C C

  Aug 25, 2025
  5.0
  Beginner hiker here. A sales rep advised me to get a pair of Moab 3 by Merrell. And I also purchased an Osprey Daylite Plus backpack (extra pocket on PLUS was a life changer I believe). Result was amazing and enjoyable hikes in Berner Oberland Switzerland. Thank you!