REI

4.3
310 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
18750 Gulf Freeway, Friendswood, TX
77546, United States

Hours

Reviews

4.3
310 reviews
5 stars
231
4 stars
24
3 stars
10
2 stars
11
1 star
34
  • LH
    Lucas Hugi
    6 days ago
    5.0
    Extremely friendly and knowledgeable staff. Since moving to Texas, I’ve come to terms with the fact that people generally aren’t as friendly or cozy as they are in the Midwest. But today I got to experience midwestern quality hospitality and a warm welcome from the amazing staff at this location. I’ve been to two other REI locations and the experience was exactly on par, not phenomenal but they got the job done. But this location surprised me in the best way. Katy primarily helped me with shoes, she was excellent. She shared her real world experience to help me make a decision and pick the best product for me. There was another staff member in the footwear department whose name I didn’t catch but she was *very* knowledgeable and helpful. Joseph helped me at the checkout and even though the online system was not working properly, he did everything he could to try and help. All of the staff were excellent and went above and beyond, will definitely make this location my go to outdoors store. I signed up for the membership (which I said I’d never do) purely because I know I will return here for all of my outdoor shopping.
  • KB
    Kennen Bedinger
    Oct 13, 2025
    3.0
    Good selection, but prices are not reasonable
  • AF
    Adrian Fernandez
    Sep 25, 2025
    5.0
    10/10 Customer Service. Michael M in the bike section was absolutely amazing. Got me in and out in less than 15 mins. Super knowledgeable on products and helped me sign up for the membership. Cashier was amazing as well!
  • KC
    Kyle Chang
    Aug 23, 2025
    1.0
    Lied about their rei membership policies. Lied about a “coupon” i had for being a member that didn’t lower the total price. Staff having a hard time navigating their check out/customer service kiosks. And staff also venting about their frustration about customers - in front of the customers. I guess there’s a reason online shopping is eating all these stores
  • RC
    Rodger Cooley
    Aug 3, 2025
    4.0
    My friend is a member, and they have a good selection of gear.