REI

4.5
394 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
3149 28th St. Se, Kentwood, MI
49512, United States

Hours

Reviews

4.5
394 reviews
5 stars
301
4 stars
49
3 stars
10
2 stars
7
1 star
27
  • NS
    Nathan M. Smith-Manley
    4 days ago
    3.0
    Limited selection of in-stock bike components and long wait times for special orders. The location is not convenient for cyclists.
  • HS
    H S
    Oct 19, 2025
    5.0
    Staff is super helpful
  • SR
    Scott Riddle
    Oct 18, 2025
    5.0
    Friendly knowledgeable staff. Top notch product lineup...what more can you ask for other than MORE LOCATIONS!!! Had to drive an hour to get there.
  • BF
    Ben Foss
    Sep 21, 2025
    5.0
    KTOD 187705 Was phenomenal. Very informative and knowledgeable. Just a great store with great employees. @dad132021
  • AE
    Andrew Esh
    Sep 21, 2025
    5.0
    Very friendly and open atmosphere, could spend way too much money here if they let me. Have had some issues with having the wrong product in the same box. (540 in a 840 box) in fairness they look very similar, but worth mentioning. They did fix the issue quickly and were very kind about it. I also experienced as issue with a bike trainer being damaged on arrival, however, they fixed the issue as quickly as possible. Honestly was going to give them 4 stars, due to the issues, but I can’t do it because of how nice customer service has been. Also, just get the 30 dollar membership, very much worth it.