REI

Reviews

• SP

  Samantha Paltrineri

  Jul 13, 2025
  5.0
  Kate was super helpful and kind!! I had a great experience, would definitely recommend this REI location
• MD

  Mary Daniels

  Jun 6, 2025
  5.0
  Darrell is amazing at his job!
• ML

  Michael Loney

  May 15, 2025
  4.0
  Joe in cycling repair. Does excellent job in servicing your bike. Thanks a lot
• JS

  John Schroeder

  Jan 10, 2016
  1.0
  Absolutely the worst experience. I would give a 0 star if possible. DO NOT SHOP HERE. We had 2 stores to visit this evening. The first was Bath and Body works. Unfortunately their store was closed temporarily. However, this location was more than accommodating, giving customers a 20% coupon and free hand sanitizers to apologize for the inconvenience. I only bring this up to provide a contrast to our experience with the second store on our list. REI. We had received 2 jackets for Christmas from this location, but both were undersized, and we had stopped by to do a simple even exchange for a larger size and perhaps do a bit of shopping. Unfortunately this store has a "No Exchange and No return" policy without proof of purchase. These items are still tagged, and in their original wrapping. I have never had a store not do an even exchange in this situation before. They were extremely unaccommodating and somewhat rude. Do not buy gifts for someone from here, Do not shop here. You can do a lot better price, and customer service wise just about anywhere else.