At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Brought my snowboard in for service and they charged me $80 and gave it back the same way i drop it off, didn't do a thing i asked, don't waste your time, support a small local shop instead.
RO
Robbie O'Loughlin
Oct 13, 2025
5.0
Friendly, helpful, and knowledgeable staff!
MC
Michael Carlton
Oct 10, 2025
1.0
Pretty sure there's something between being accosted by salespeople and being completely ignored. Apparently, invisibility is my super power.
AS
Abdi Sheikh
Sep 20, 2025
5.0
Very knowledgeable staff have been multiple times and they were super chill.
ND
Nicki Dansereau
Sep 16, 2025
5.0
REIs bike shop is wonderful. I don't have a bike, I have an electric scooter and although they don't work on scooters they have always been exceptionally helpful (Whenever I go to a small bike shop on town they act standoffish towards me). I've had tries put on, bought brake rotors and other small things. Today I went in to get replacement brake pads for my scooter since I've been riding around without brakes for a while. Bill got me the right ones and even helped me install them and tightened and adjusted my brake cables for me. I'm always very impressed and happy when I leave this store. Thank you very much Bill, my scooter stops on a dime now!