Business Details
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PlumberWater Heater SalesWater Heater ServiceLeak Detection ServiceGas Line ContractorBathroom Remodeler
Do you need help with a plumbing dilemma with no one to call? Reeves Family Plumbing is a full-service plumbing company dedicated to meeting the needs of homeowners in Dallas, TX. Since opening our doors in 1960, we have maintained our commitment to meeting the unique needs of our customers. We take pride in our reputation for honest, trustworthy work. Transparency is one of our key values & we never want you to be left in the dark about any service. That’s why we always offer an estimate before starting any work, and often, we can give an estimate directly over the phone. When you call for service, you can rest assured knowing we will take the time to listen closely to your needs and work with you to devise a solution that works for you.
Location
Hours
Reviews
4.7
164 reviews
5 stars
149
4 stars2
3 stars1
2 stars0
1 star
12
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the friendly and professional service provided by the staff, particularly highlighting the responsiveness and helpfulness of technicians like DJ and Jordan.
Reliability
The business is frequently noted for its prompt response times and reliability in addressing plumbing issues, with many customers expressing satisfaction with the quick service.
Quality of Work
Overall, customers reported high-quality workmanship, with technicians effectively resolving plumbing problems and providing thorough explanations of the work performed.
Communication
While many reviews praised communication, some customers expressed frustration with scheduling issues and lack of follow-up on inquiries, indicating room for improvement in this area.
Pricing Transparency
Several customers raised concerns about pricing transparency, citing instances of unexpected charges and a lack of detailed breakdowns in quotes.
- CNCharlotte Suter MA NCROct 22, 20255.0Absolutely, above and beyond what they have to do. Reeves plumbing is so much more. I mean, on top of being personable, professional and just way on top of everything, they explained it all very thoroughly. They didn't bull corn me or sugarcoat anything. They shot from the hip. I wish I could give more stars!!! Their integrity and work ethic is a cut above. They've been part of this addresses extended family for a long time.. and I just highly highly recommend. "Special, thanks" to DJ for doing the sewer system, Dustin for doing the hot water leak and Thomas and all the office staff that put up with me calling every five minutes and of course ms lori for putting up with me. I work crazy hours at u.P.S and kept forgetting questions, I wanted to ask and calling back like a million times . Thank you all so much again and have a wonderfully blessed day!!!✨️CLnChico&Dasiy2
- SAsabrina acevedoAug 23, 20255.0Love these guys! For decades I have been able to count on this family owned business for all my plumbing needs. Trustworthy and honest. Don’t hesitate to reach out to them…they will take good care of you!
- HNHanny NAug 23, 20251.0100% SCAM. CROOKS. My Rheem water heater stopped working. They came out, said it was leaking gas and needed to be replaced and would cost $4,000. I FIXED IT FOR $18 BY JUST REPLACING THE IGNITER CABLE. THE ENTIRE UNIT COSTS $800. I will be getting a refund. RE: "Response from Owner" -- My unit was not "leaking gas" -- that was a lie. The only thing wrong with it was the $18 igniter cable, but of course they didn't say that. Rheem unit RTG-84XLN-1 price is very clear on their website.
- BGBrian gravesAug 16, 20255.0Reeves did a great job on a difficult sewer line replacement project. Our house it probably 25-30' above street level with clay soil and they had to tunnel about 6' deep to run the line under our retaining wall. I was also impressed at their trenching crew. They prepared an approximately 60' squared off trench quickly. They also had to clear some roots, rocks and railroad ties to allow the line to be laid.
- DCDan CoxAug 15, 20255.0Reeves has recently helped us with a couple of line breaks on our property. Both times, they were onsite extremely quickly and saved us so much time and money with quick repairs. These guys are great!