Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
We help MANAGE the risk of everyday living and manage the COST of doing so. Our consultative approach is designed to help you understand better so as to make better decisions. Our online reviews tell the story better than we can, so check them out, come see us and let’s chat in person over a cup of coffee. We show up for work every day! Most will say, "RB helped me!"
Location
RB Brown - State Farm Insurance Agent
949 Louisville Rd, Frankfort, KY
40601, United States
Hours
Reviews
5.0
603 reviews
5 stars
590
4 stars9
3 stars1
2 stars2
1 star1
What are people saying?
AI-generated from customer reviews
Customer Service
Agents like Dylan, Sean, and Kelsey received high praise for their professionalism, friendliness, and willingness to help customers with their insurance needs.
Efficiency
Many customers noted the quick and seamless process of obtaining quotes and setting up policies, highlighting the ease of communication with agents.
Value for Money
Customers frequently mentioned receiving competitive quotes and savings on their insurance, often noting better rates compared to previous providers.
Knowledge and Support
Agents were recognized for their thorough explanations and knowledge about insurance policies, making customers feel informed and confident in their choices.
Positive Experience
Overall, customers expressed satisfaction with their experiences, often recommending the agency to others for their insurance needs.
- ACAshley Clay2 days ago5.0I cannot express enough how much I appreciate this outstanding team. I would like to extend my sincere gratitude to Morgan Kelly for his exceptional assistance and patience regarding my renters policy. The level of customer service I received was exceptional and truly unmatched. I would also like to thank agent Sarah for her help. You are so appreciated. I believe there was another gentleman who briefly assisted me, but I cannot recall his name. Just know you are also appreciated! The staff here is PHENOMENAL. Great job everyone!
- SFShyanne FoleyOct 16, 20255.0Just started insurance with ya'll today, huge thank you to Dylan gilkey for getting me the best quote! Me and Dylan have been talking for months now i was scared to switch he was very patient with me, talked to me like I was a friend got to know me which I loved! Now not only do i have an amazing agent that I trust but also have a friend who i can come to with any question or concern I may have. Thank you again to Dylan gilkey
- GPGiorky Ramírez piñeiroOct 15, 20255.0Muy buena atención y excelentes precios, apenas comienzo pero vale la pena, muy buen trato por el compañero RB Brown
- KDKasey DrozOct 7, 20255.0Been with State Farm longer than I can remember and don't see myself going to be any other insurance company. Sean is great and truly cares and helps you out. I appreciate everything that he does.
- TATina AtkinsOct 3, 20255.0Smooth and easy. Morgan made the transition seamless and was exceptionally courteous throughout the process. He provided clear, detailed explanations and took the time to answer all of my questions with patience and professionalism