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Inspired by a desire to create beautifully constructed clothes, rag & bone prides itself in the time-honored techniques of supremely skilled, local manufacturers at some of the oldest factories in the country. The importance of quality, expert craftsmanship and attention to detail resonated deeply, informing the brand's core philosophy.
With a downtown sensibility, signature clean silhouettes and an inherent integrity, rag & bone continuously redefines urban style.
This company has a return process that makes it intentionally very difficult on customers. The website has not been functioning properly for weeks - customers beware. "No orders found" is the error message customers keep getting. I called Customer Care which confirmed the website was not working properly and offered to process a return label via email in 1-2 business days; it's Day 6 and no label and no website fix -- that's why it has to be intentional. In today's call, I was told 1-2 business days more. If I hadn't called, there would be no record of my efforts to return a purchase within the return window. I would be stuck with $375 purchase that didn't work out. And this isn't pandemic staff shortages at play -- how long are merchants going to use this excuse. Customer care answers in two rings. There are people available to process the returns.
AW
Amanda Wilson
Feb 9, 2017
5.0
Always a pleasure coming here. I've been 4 times and the food is amazing. They always treat you well during special occasions.