Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
OH-1152892 Helping the local community to manage the risks of everyday life, recover from the unexpected, and realize their dreams. We aim to be the first and preferred choice for all your insurance and banking needs. We treasure our customers! A part of the community, a friend, and a neighbor; let us help guide you to a better tomorrow.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Rachel Beranek - State Farm Insurance Agent
2007 N Holland Syl Road, Toledo, OH
43615, United States
Hours
Reviews
4.6
22 reviews
5 stars
19
4 stars
1
3 stars0
2 stars0
1 star
2
- LALaura AnkeneyNov 16, 20231.0No customer service. 27 phone calls. And some of the strangest excuses. Completely messed up my life insurance. Given that feeling you're being feed some line. Rachel said she would definitely call me on Friday. She did not.
- AAabd aliDec 30, 20221.0If there is an option to give 0 star I would select it. This is the worst state farm office in Toledo. I make my payments for them at once but two times they canceled my insurance after i made Mt payment in a month or so. The first time I did not knew about it till its time for renewal and they told me you don't have insurance with us it's canceled because there was 10$ dollar balance which is not. The second time they told me you called and asked to cancel this what one of the employee In the office told the agent but they never found the records of the call. Rachel rarely comes to the office and the lady in the front desk so rude and she does not know what she is doing . Keep away of this office I used to be their customer for about 4 years but I did not have the time to take Care of changing my insurance or deal with it. But I lost the trust since they canceled my insurance twice and they never appreciated the fact that I Pau them in advance and in full
- CJCynthia JosefowiczJan 25, 20225.0This office was so welcoming and helpful! As my niece had passed away from COVID, I was named the administrator on her estate. They helped me every step of the way, getting the insurance taken care of . I would highly recommend them.
- MSMike StewartAug 5, 20195.0Great service highly recommended
- TLTamara LawsonJul 31, 20195.0Great experience! The process to get life insurance was simple and convenient!
Frequently Asked Questions About Rachel Beranek - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.