Raceway Express Car Wash

3.8
603 reviews

About

Car Wash

Location

Raceway Express Car Wash
4426 W. 1st Street, Santa Ana, CA
92703, United States

Hours

Reviews

3.8
603 reviews
5 stars
307
4 stars
113
3 stars
52
2 stars
25
1 star
106

What are people saying?

AI-generated from customer reviews

Customer Service

Carmen received numerous positive mentions for her helpful and friendly service, while other staff were criticized for being rude or unhelpful.

Service Quality

Customers reported inconsistent wash quality, with issues such as insufficient drying, lack of towels, and ineffective vacuums.

Membership Issues

Several customers expressed frustration with the aggressive sales tactics for memberships and problems related to billing and service continuity.

Cleanliness and Maintenance

While some customers appreciated the cleanliness of the facility, others noted that the vacuum equipment and wash quality have declined.

Overall Experience

Mixed reviews indicate that while some customers had great experiences, many others reported dissatisfaction with service speed and staff behavior.
  • WF
    Wix Filters
    6 days ago
    1.0
    Waste of money
  • JD
    Jose Delgado
    Oct 15, 2025
    3.0
    No tienen servicio sanitario para los cliente , últimamente el servicio está muy lento
  • FC
    Fatima Chacon
    Oct 9, 2025
    1.0
    Pésimo servicio .. la manager este día me trató muy mal hasta con insultos refiriéndose a mi perfil racial .. pasó un mal entendido con la menbresia y removió el sticker solo por que no estaba a mi nombre y no lo devolvió cuando siempre hemos lavado mi auto y el del dueño de la cuenta que se paga .
  • MC
    Maria Corona
    Oct 6, 2025
    1.0
    Service is bad, vacuums do not have enough suction, there isn’t any towels to dry the car with when is does have a place where we can get them !
  • RM
    Rick Montoya
    Sep 30, 2025
    1.0
    The Raceway Car Wash I goto in Santa Ana is probably one of the worst I've ever been to. They never Supply towels in the bins you always have to leave your vehicle and go to the office to retrieve a towel. If I continue to stay here in Newport Beach I'm probably going to cancel my membership if things don't change