Customer Service
Many customers praised the friendly and knowledgeable service provided by technicians, particularly highlighting their clear communication and professionalism.
Service Quality
Overall, the quality of service was noted as excellent, with technicians being thorough, efficient, and capable of diagnosing and resolving issues quickly.
Pricing Concerns
Several reviews expressed dissatisfaction with pricing, citing high costs for services and parts, leading to perceptions of overcharging.
Response Time
Customers appreciated the prompt response times for service calls, often receiving same-day service, which was a significant positive aspect of their experience.
Management Issues
Some customers reported poor management and follow-up, particularly regarding unresolved issues and lack of accountability from the general manager.