KC
Kim Van Camp
Oct 11, 2025
My husband and I have enjoyed visiting Quintessential several times a year for special occasions, especially during the holiday season. We’ve always appreciated the festive atmosphere and the opportunity to sit by the windows overlooking historic Main Street.
Over the past year, however, we have had difficulty dining here. Our first visit attempt on Mother’s Day featured a buffet, which we typically do not prefer. On another occasion, the restaurant was unexpectedly closed, and a third attempt was canceled due to a private event.
For my birthday, we decided to try again. We called ahead to confirm you would be open and made a reservation online. Upon arrival, there was a small private party and one other table occupied in the main dining room. This was on a Friday evening around 7pm. The bartender told us to seat ourselves. After we placed our order, she returned with plastic utensils, apologizing and explaining that there was no silverware available, except for steak knives. A short time later, she informed us that the crab cakes—my primary reason for selecting your restaurant—were unavailable.
At that point, we decided to leave and dine elsewhere.
I wanted to share this feedback in case ownership or management is unaware of the issues occurring during service. Quintessential has long been one of our favorite local spots, and I hope to see it return to the level of quality and hospitality it was once known for.