Quesa Loco

Reviews

• JR

  Justin Rice

  6 days ago
  5.0
  What an incredible place. The food was all so delicious. I had the esquite loco and milita and I was blows away with how good it all was. The atmosphere was delightful with a beautiful mural to one side. I pass by this place everyday and now the temptation to stop in will be so hard to resist haha.
• MM

  Michael Mella

  Oct 13, 2025
  5.0
  Top Birria taco spot in the entire city. Top 10 overall. Salsa is great and drinks are comparable to a fancier venue with nowhere near the price tags. Must visit this spot at least once to get an idea.
• DA

  Deivy Abud

  Oct 10, 2025
  5.0
  Always a great experience to dine in or take out. Great food and great service. Friendly advice, you guys are growing and the demand is too high, It would be nice to probably hire more workers for the busy hours as I had to wait a little bit to get my order -WORTH IT :) Definitely recommended. Much love
• JG

  John G

  Oct 7, 2025
  5.0
  Had to make a work related visit to Orlando and stopped by Queso Loco because they had some awesome reviews, they did not disappoint! Jesus made sure we had an awesome experience and the food came out hot and ready! I had the Birria Ramen Combo and my wife had the Birria Platter and it was so good I swear I had an out of body experience 11/10!
• KK

  Kanga Rutan (KangaRutan)

  Sep 27, 2025
  1.0
  My wife and I started ordering from here almost a year ago. At first, it was my new favorite place to order from, ordering several times a week at times. It has since gone downhill. The food is still of great quality, don't get me wrong, but the service has gotten terrible. From inconsistent orders and constantly getting them wrong, to downsizing the size of the salsa they give you and charging to order more. Most of the time, the food was is so good, we just let it slide. However, we got our last straw. Recently, they've been pushing super hard to use their own app instead of Uber Eats. We wanted to help them out so we did. The last few orders have made have all been incorrect and the LAST order wasn't even ours. When we tried to contact the store for information, they wouldn't answer the phone number given on the website, instead being met with a message saying, "We are no longer taking orders on the phone." When we tried contacting the Uber driver they used to deliver the order, they did not speak english so they just hung up on us instead of trying to help and because the order went through their app and there was no way to report problems with the order, the only thing we could do was email them and hope for a reply. Meanwhile, we have some other, random person's order. This is highly unacceptable behavior from a business. To have NO way to contact them if there are issues with your order is unacceptable in this day and age. My review will remain until these issues are addressed. Reply to business: Yes, you did give us a refund, but that doesn't excuse the inability for us to get our food REPLACED in a timely manner. If there's a problem with an order we should be able to contact your business IMMEDIATELY to get it resolved and possibly fixed or replaced. If your locations are so busy that no one can answer the phone then it means your businesses are understaffed and you should be hiring more employees to help deal with issues like these. Like I said, my issues aren't with the food quality or anything like that. My problem is that customer service is handled via social media instead of just answering a phone. Something that would be faster and more immediate as we could have told you we'd rather just had our order refired and sent out again rather than a refund. This review will stand as is until you update this policy and either hire staff to assist with customer service or update your application to make it easier/more streamlined to respond to customer issues. Also, if you're not going to answer the phone, then why list it on the page? Just removed it.