Quality Door

5.0
1156 reviews

About

Garage Door Supplier

Location

Quality Door
2481 Van Ommen Drive, Holland, MI
49424, United States

Hours

Reviews

5.0
1,156 reviews
5 stars
1,131
4 stars
17
3 stars
2
2 stars
1
1 star
5

What are people saying?

AI-generated from customer reviews

Service Quality

Customers consistently praised the professionalism, efficiency, and friendliness of the technicians, highlighting their quick response times and thorough work.

Customer Care

Many reviews noted exceptional customer service, including clear communication, helpfulness, and a willingness to go above and beyond for clients.

Timeliness

Numerous customers appreciated the promptness of service, with many technicians arriving on time or even early to complete repairs and installations.

Value for Money

Several reviews mentioned fair pricing and good value for the quality of service received, with many customers expressing satisfaction with the overall cost.

Installation Experience

Customers reported positive experiences with the installation process, noting that it was efficient and that the technicians provided thorough explanations and clean-up after the job.
  • RL
    Raven Lambkin
    6 days ago
    5.0
    Greg was able to repair my door quickly. Other companies kept telling me that I would have to replace everything but Greg fixed it right up without issue.
  • AS
    Anthony Solomon
    6 days ago
    5.0
    How does a company maintain a 5-star rating on Google from over 1,100 reviews? Simple: superior sales, service, installation, and support—from start to finish. My experience with Quality Door began when my old garage doors were in rough shape. The hard seal strips were cracked and gapped, allowing mice to sneak in and create a mess. It was clear I needed new doors and openers, but I also wanted to seal things up in the meantime while waiting for the replacements to arrive. I reached out to Quality Door, and Josh came out the very same day. He assessed the situation, walked me through the options, and left me with a brochure and a clear outline of the next steps. Wanting to do a temporary fix, I visited their showroom with a piece of my old door seal in hand, hoping to find a match. The service and sales teams were incredibly helpful—they provided information, color chips, brochures, and even gave me a length of matching seal at no charge. That kind of generosity and customer-first attitude really stood out. The next day, I returned to the showroom to finalize our selections. We reviewed the door styles and colors—conveniently displayed on their well-stocked showroom walls—and I placed an order for three garage doors and three openers. The estimated lead time was 4–6 weeks, so I asked if it would be possible to replace the seals on my existing doors in the meantime. Sure enough, Josh returned just days later and replaced all the old seals. He also made adjustments to ensure everything was sealed up tightly. When I tried to pay for the service, I was told there was no charge. That’s what I call service with a capital “S”! Throughout the entire process, communication was excellent. When installation day arrived, Carey and Scott showed up right on schedule and got to work. They were meticulous—leveling the doors to match the existing structure, ensuring a perfect seal, and programming all the remotes (including a few extras I had on hand). They even cleaned up thoroughly after the job was done. While Quality Door doesn’t manufacture the Copay Doors or LiftMaster Openers I purchased, they handle, install, and service them—and they do it exceptionally well. Their professionalism, attention to detail, and customer care are exactly how a company earns and maintains a flawless reputation. If you’re in the market for anything related to garage doors or openers, I highly recommend starting with Mark Geissinger in sales. My experience with Quality Door was outstanding from the first call to the final install. Now I understand exactly how they’ve earned every one of those 5 stars.
  • DB
    Diane Beltman
    Oct 31, 2025
    5.0
    Completely satisfied with preventative maintenance on my garage door. Happy the squeaking issue is resolved! Thanks Quality Door and Greg.
  • SK
    Sean Killilea
    Oct 31, 2025
    5.0
    Josh was crazy friendly. Super knowledgeable and got the work done very fast so much appreciate his attitude and personality. I’d for sure recommend him.
  • SS
    Steve Statzer
    Oct 24, 2025
    5.0
    Carey did a great job installing our new garage doors! He was professional, yet personable. He was also efficient, completing the job in about three hours. Lastly, he went over and above, instructing us on how to maintain the new doors and equipment, even cleaning out the garage when he was done! Highly recommend