Business Details
About
Flooring Store
Location
Hours
Reviews
4.9
116 reviews
5 stars
107
4 stars
5
3 stars
2
2 stars1
1 star1
What are people saying?
AI-generated from customer reviews
Customer Service
Customers consistently praised the staff, particularly Cindy and Kyle, for their knowledge, responsiveness, and helpfulness throughout the selection and installation process.
Installation Quality
The installation teams received high marks for professionalism, efficiency, and attention to detail, with many customers expressing satisfaction with the final results.
Product Selection
The business offers a wide variety of flooring options, and customers appreciated the quality and range of products available.
Timeliness
Many reviews highlighted the promptness of service, from initial consultations to installation, often completed within tight deadlines.
Post-Sale Support
Customers noted the company's willingness to address issues after installation, demonstrating a commitment to customer satisfaction.
- JSJacqueline SkubikNov 4, 20255.0Wonderful experience having selected and installed new wall to wall carpeting by Quality Carpet. Our salesperson’s suggestion was exactly what we needed and it looks great. The installers were prompt, professional, and neat. We highly recommend Quality Carpet
- BLBeth LarsonOct 30, 20255.0We were extremely happy with all aspects of Quality Carpet and Flooring. They were accommodating with our schedule and the installers were top notch. They are perfectionists with every detail. I highly recommend Quality Carpet and Flooring.
- ACAlan CraigOct 3, 20255.0Very happy with Cindy and the installation crew! Highly recommend! Cindy came right out and measured the rooms, had the carpet in stock and had her crew install it in 2 days. The installation looks great and the guys were very polite, professional and worked really hard. Couldn't be happier...Thanks!
- DDdpSep 5, 20255.0A non-stressful experience, Dave is very knowledgeable in his field and his expertise helped me select the best carpeting to suite our needs. We're very happy with the selection and installation by Macaulay Flooring LLC, Don is a class act.
- JVJohn VetroneAug 11, 20255.0A huge shout out and sincere thank you to Johnny, Donnie and Nicole!! After installation had an issue with puckering and they were more than willing to come remedy the problem! Very professional and would highly recommend them!! Thank you!!