QDOBA Mexican Eats

Reviews

• UK

  Umid Khikmatov

  4 days ago
  1.0
  I came to this location today with my son to order three cheese quesadillas. Paid $40+ to include drinks. See the attached photo of the receipt. One of the orders was crusted cheese quesadilla. The staff at this location was horrible. One male and female staff. No smile. No greeting. They were running out of paper to make crusted cheese on one of the quesadillas. It came out horrible as seen on the attached picture. We paid extra $1.75 for the crust. A female superior just informed me that they are running out of paper and need to go to Walmart to get it. Did not offer an apology or a substitute such as a courtesy fountain drink. The taste of the quesadillas were average. I think it was a bit under cooked. I had much better quesadillas and experience in other locations. I am a rewards program member with Qdoba. The atmosphere here also felt unfriendly because I had to ask separately on my own for included sides such as sour cream and guacamole. I also had to ask for a to go bag for the food. These are usually offered and provided by default without making the customer to specifically ask for them. Additionally, the floors were sticky. The bathroom was dirty and stinky. Also, at one point three customers were knocking on the door because it was locked. The staff looked at them few times and kept ignoring. I had to go and open the door from inside. The customers asked me why the door was closed. I informed them that I am a customer myself and for some reason staff here is not customer friendly. One gentleman was picking up his to go food so he came in. The other two customers just looked at each other and said let’s get out of here and left. On our way out, another customer was by the door trying to get in. We opened the door. He asked if the place is closed. I informed that it is open and maybe there is something wrong with the door. I also shared my experience at the store and the experience of previous three customers who could not come in due to a broken entrance door. This person also turned around. Said thank you and walked away. Staff here seemed very unmotivated. The male staff had a great haircut and was good looking. He would probably be good in an acting career. Maybe that is why he is not motivated. I feel bad for the owner of this franchise. Maybe the job market is bad at the moment to hire better staff. I recommend firing these two and finding more motivated workers.
• AF

  Ant Fav

  Oct 10, 2025
  1.0
  The three taco platter. It was awful the meat was on the verge of spoiled I should have known it eas going to be awful because no one was there at diner time but the service was very friendly
• OM

  occoner moon

  Oct 8, 2025
  1.0
  Qdoba costs almost fine dining Mexican restaurant. A bowl with 2 protein options cost almost $20. It is insane. Cashier and service person look like they have been in prison for life there. They act like they serve free food to their inmates. Definitely never come back.
• ER

  Emmy Rodriguez

  Sep 30, 2025
  1.0
  Food can look good but I noticed the food is not changed regularly, open area for the food, food was not warm or hot seemed to be not at proper temperature for food. Area where the soda is at not cleaned regularly and I had to ask for some for some condiments because they were not set out (underneath the drawer they were stacked). I asked for some hot sauce and the lady ask me, what you want? Like with attitude! Instead of asking, how may I help you? And the heavy set young guy seemed tired 🥱serving the bowls 🥣 of food.😆 lol, anyway..I don't recommend this location.
• RK

  Ruby Ko

  Sep 28, 2025
  1.0
  We ordered catering for a 11:45-12pm pickup today. We didn’t get our food until 12:36pm. Over thirty minutes past the pickup time and nothing was offered for their lack of staff/planning. This is not the fault of the only two team members working today on a Sunday afternoon. It is clearly the lack of leadership and management at this location. Extremely disappointing.

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