Pye-Barker Fire & Safety

Reviews

• SS

  Sara Shannon

  Mar 4, 2025
  1.0
  I inherited a security system from B-Safe when I took over a business. B-Safe has been difficult and expensive to work with. They did not try to understand my needs, and sent me an unnecessary technician and charged me for it. Updates to the system are incredibly expensive, and they are inflexible to my needs (for instance, they do not do any sort of networked fire alarms). They also will lock you into a two year contract.
• NN

  Neda

  Jul 13, 2023
  1.0
  Be very Careful of hiring this company. They came to upgrade our system and they left us with dead system and the manager didn’t did anything about it. Their customer support and service is the worst I have ever seen.
• MC

  Music Training Center

  Jun 20, 2023
  1.0
  We were a client of Advent Security for 15 years then our account was purchased by "B Safe Security." Our company closed, our lease ended, and we provided notice to B Safe to discontinue our service. They refused our disconnection request and claimed that we were bound by a 3-year term even though we have already completed 15 years of service. Now, they have sent a collection agency after us which is demanding that we pay TWO THOUSAND DOLLARS for services we never received. "B Careful" if you are thinking of hiring this company! - Edited 11/2/2023 - We did not receive notice that the "buyout" was ever waived. The collection agency you turned our account over to will need to provide a letter emailed to our email address on file, as we no longer have a physical address, then we will edit this review.
• BM

  Bruce Mackenzie

  Nov 10, 2021
  5.0
  Used them for 19 years! Highly recommend—reasonable price, reliable service, nice customer service. Never had any problems with our house’s security for entire 19 years
• JV

  Jim Vickery

  Jul 20, 2018
  5.0
  Been with them for years. Great service. Personal service, as opposed to the larger companies.