Pye-Barker Fire & Safety, founded in 1946, is a leader in fire protection, life safety and security services. A full-service company, Pye-Barker provides installation and service for portable extinguishers, restaurant fire suppression, special hazard systems, fire sprinklers, fire alarms, physical security, access control, CCTV, intrusion detection and more.
I'm a homeowner who had a fire extinguisher serviced back when this company was under Utah Fire Equipment Co., Inc. (which was owned by Pye-Barker Fire & Safety). They were not very customer friendly back then. Nobody seemed to know how to handle my service request. But it got done in the end, and seemingly well done. But now I've reached out for another service. I couldn't find concrete information on their website so submitted a 'contact us' form asking if they'd service my extinguisher and how much it'd cost. But they blew me off and never got back to me. That's a waste of my time and feels disrespectful. I'm not even certain this place is even still in business. So now I'm going with anywhere else.
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Hilary Wilson
Aug 19, 2025
1.0
Invoicing is subjective and rates are high. $1100 for a 30 min visit to look at one head, on a 7’ ceiling, to tell me to disconnect my fire protection system is steep. They did not drain my system or shut it down for me.
Update: I had Carl from Boss Fire Protection come yesterday. He spent more time with us than Pye-Barker/Park City Fire and explained the system, that we would NOT have had more expected breaks and should have simply repaired our single head. He checked our now diconnected system to be sure it's safely shut down and encouraged me to text him if anything else comes up. Total charge: $150. I would call Boss Fire again in a minute. So much more dissapointed in Pye-Barker.
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Alex Brown
Jun 11, 2025
1.0
I wish I wasn’t writing this review because I’ve been a customer since they were Utah Fire Equipment but things have changed there. I call and call and they never seem to answer the phone. When I did finally speak with someone named Laura she hung up on me. No call back and no follow up. Disappointing.