ProSteam Carpet Care & Restoration

4.7
1664 reviews

About

Carpet Cleaning Service
ProSteam Carpet Care is family-owned and operated servicing all of St. Louis, St. Charles County, and Illinois. For all your carpet, upholstery, tile and grout, hardwood, air duct, oriental rug and carpet stretching and repairs! We also do 24-hour flood and fire restoration, mold remediation and asbestos abatement, and home remodeling.

Location

ProSteam Carpet Care & Restoration
1200 Cave Springs Blvd, Saint Peters, MO
63376, United States

Hours

Reviews

4.7
1,664 reviews
5 stars
1,408
4 stars
117
3 stars
35
2 stars
28
1 star
76
  • TD
    TOM DILLON
    4 days ago
    3.0
    I had a 12:00 - 3:00 appt on 10/23/2025 for them to give me an estimate to clean and seal the kitchen and bathroom grout. They showed up at 5:00 pm. We agreed on a price and I told them to go ahead with the job. They rushed through the job and did not clean the grout well; saying that it was wet and would look better when dry. It did not. I complained and they came back on 10/28/2025. This time, they showed up at 4:15 pm for an 11:00 - 2:00 appt. The cleaning job was acceptable this time. However, they quit before sealing the grout and wanted to return the next day. I was very frustrated with their poor record of wasting my time and told them to forget returning to seal the grout. I commend them on returning promptly to do it right. But, they are terrible with time management.
  • DB
    Dave Bargen
    5 days ago
    5.0
    Ballwin, MO - Prosteam did a great job cleaning the yucky old carpet on my stairs and upstairs hallway. The gals in the office are friendly and informative. They do not try to sell me services I don’t need. The young men who came to clean, Dillon and Dayton, were very respectful, pleasant and conversant - they were well informed to answer questions. They were fast and thorough. Carpet looks and smells much better - highly recommend! E. Bargen
  • SD
    Stephany Davenport
    Oct 25, 2025
    5.0
    Kole steam cleaned both my houses and did a great job. Highly recommend ProSteam and their technician Kole. He knows just how to pretreat each type of stain.
  • JM
    Joyce McMichael
    Oct 22, 2025
    4.0
    The company came back out and retreated my areas of concern and looks much better still a couple of small spots but my husband treated and came clean Good customer service to make sure we were happy with the result! Update: Manager/owner called and said the company wants to make sure we were happy and have a technician scheduled today to come back out and redo areas that are below. Will edit with new rating
  • SH
    Sandy Harrison
    Oct 21, 2025
    5.0
    The guys were very polite and professional.Explained what they were going to do and were in and out in no time. Would recommend them.