Food Quality
Customers praised the freshness and taste of the hoagies, particularly the bread, but noted inconsistencies in portion sizes and freshness on some occasions.
Service Experience
Many reviews highlighted excellent customer service, with staff being friendly and accommodating, though there were complaints about rudeness and order accuracy.
Inconsistency
Several customers reported inconsistent experiences regarding order accuracy and food quality, with some visits being excellent while others were disappointing.
Cleanliness
The establishment was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
Operational Issues
Customers expressed frustration with long wait times, incorrect orders, and issues with store hours not matching posted times.